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Should you have concerns as to the authenticity or providence of a bottle on receipt, we ask that you contact us within 14 days and a return may be arranged.

Due to the nature of secondhand goods WGA cannot offer assurances as to the condition of a bottle, its seal, or contents. Secondhand goods sold at auction on behalf of a private seller do not fall under the Consumer Guarantees Act, or the Fair-Trading Act, nor do we guarantee that auctioned goods are of merchantable quality. While we endeavor to describe the external condition accurately, it is up to the bidder to make an assessment based on the photographs provided.

As an extension of the above we do not accept liability for any damage to purchased lots during transit, and recommend you collect your won lots, if possible.